Reviews from Customers
Combination boiler/heat exchanger and Heat pump. Richard is pleasant, professionaland exact in his work and the explanations. He was patient in explaining the work that needed to be done and at the same time there was nevere any pressure to do it. He is on time, accessable and clean when he does the installation. His knowledge, expertise and attention to detail are second to none. And his followup to do minor adjustments is exemplary -- for example: resetting my heat pump to lower the noise -- he came as promised and fixed the noise problem. I highly recommend using Richard if you need a tankless water heater, heat exchanger etc.
Toronto Location Jun 01, 2010
Great working with Richard
We hired Richard to clean and maintain our BAXI Combination boiler and extend a gas line to the deck. Working with Richard was an absolute pleasure. He is thorough, fair and very tidy in his work. Above all else, Richard has a knowledge of radiant heat (rad) systems that I have yet to experience from others. His knowledge, expertise and attention to detail are second to none.
Toronto Location May 28, 2009
Dan in Davisville
Richard, you are the best! We greatly appreciate the high quality and professional workmanship you have provided to our home. Warmest personal regards,
Jim in Mississauga 04/June/2010
Richard is the most dependable, responsive and thorough tradesman that I have met to date (and I unfortunately have met many). He always makes himself available to answer a question or deal with an issue or concern and is a perfectionist when it comes to hot water heating. His work is excellent and he is very methodical taking time to plan things out and ensuring simple repair in the event of a problem down the road. He has been a godsend and has made countless trips to my residence (many times on his dime) as he warranties his work or to check on other issues. Someone else said that his knowledge, expertise and attention to detail are second to none - but more importantly his demeanor, professionalism and overall attitude to his trade and his clients are what make him truly exemplary! One big difference is that he DOES the work himself which is not the case with many of the other 'outfits'.
Like the other comments on this site, I would ABSOLUTELY recommend Richard to anyone who is considering getting a boiler installed, or serviced - call RJM Gas first! I won't be calling anyone else to service mine.
Claudioin Etobicoke 07/June/2010
Our Baxi combination boiler, which had been installed by another contractor, was suffering from errant behaviour that resulted in weekly shutdowns of the system in the midst of winter. A couple of technicians of various companies tried to deal with the problem, but in vain. My wife and I finally found Richard by means of an internet search, and were impressed by the positive feedback left by customers. We made an appointment, Richard arrived on time, and solved the problem within twenty minutes: it appears that the cause was a simple mistake made at the original installation. Two months have passed, and the boiler has worked without any further hickups. We don't expect any future problems, but if there are, we'll know to first contact Richard.
Robert in Cambridge: